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Alaaqat is a CRM system designed to optimize business operations and enhance customer engagement.
Discover Our Powerful Features That Make Your Work Easier
Comprehensive Database about your client
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Omnichannel Communication
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Advanced Automation
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Customization and Flexibility
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Multilingual and Multicultural
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Team Collaboration
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What is Alaaqat?
Alaaqat is a robust Customer Relationship Management (CRM) platform designed to streamline business operations and enhance customer engagement. With a focus on efficiency and productivity, Alaaqat offers a comprehensive suite of tools to manage contacts, deals, and support tickets and to unify communication channels and collect data from them.
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Why Choose Alaaqat?
Alaaqat empowers businesses to build stronger customer relationships, drive sales, and deliver exceptional support. By combining a user-friendly interface with powerful features, Alaaqat is the ideal solution for businesses seeking to optimize their customer relationship management efforts.
- A database for your customers and their properties
- Integrates all communication channels into a single application.
- Automates processes.
Multilingual & Multicultural
Unlike most cloud-based software that rely on partial or automatic translation, Alaaqat was designed from the ground up on an advanced linguistic and cultural model to ensure high accuracy in Arabic language processing. Alaaqat is committed to empowering Arab businesses by eliminating the language barriers that often hinder online operations, thereby guaranteeing a seamless and tailored user experience for Arab consumers. Alaaqat offers a comprehensive suite of customer relationship management solutions, specifically designed to meet the unique needs of Arab markets, with full support for both Arabic and English languages.
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Built-in Automation
Create automated responses, modify contact, deal, and ticket properties, and trigger specific actions based on predefined events.
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1
Select Event
Select the event that will initiate the automated process -
2
Add Conditions
Optionally add a set of conditions for more precise control -
3
Select Actions
Select the actions to be triggered based on the workflow.
Professional Service, Lasting Relationships
Impress your customers with professional communication using Alaaqat's customizable message templates.
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Powerful Features For Every Business
Choose a plan that’s right for you
Pay Monthly
Pay Yearly
Save 20%
Free Plan
A plan available to everyone so you can enter the market at no cost.
$0 / Month No credit card required
Get Started Now
One User- Unlimited contacts
- One Channel Foreach Type
- 5 Canned Responses
Whatsapp Broadcast- API
- Webhooks
Starter Plan
Essential features and functionalities at a relatively low cost, affordable for startups
$ / Month
Get Started Now- 5 Users
- Unlimited contacts
- 5 Channels Foreach Type
- 5 Canned Responses
- Whatsapp Broadcast
- API
- Webhooks
Business Plan
the ideal solution which offers a top-notch comprehensive range of features and benefits for businesses value their customers
$ / Month
Get Started Now- 15 Users
- Unlimited contacts
- 10 Channels Foreach Type
- Unlimited Canned Responses
- Whatsapp Broadcast
- API
- Webhooks
Enterprise Plan
Highest-level offering and are designed specifically to help large organizations scale with confidence
Contact UsLatest Articles
Learn how to optimize your sales processes, enhance customer satisfaction, and drive business growth, with our curated collection of articles.
Mymonah Khasawneh • Nov 30, 2024
Omnichannel strategy, definition and benefits
describe the definition and benefits of omnichannel strategy in customer service.
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Mymonah Khasawneh • Nov 24, 2024
Should You Use WhatsApp for Customer Service with Alaaqat?
Describe the key advantages of using WhatsApp in customer service, and how Alaqaat- as a leading CRM solution- can support an easy integration with WhatsApp platform for your business.
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Mohammad Al-Shamaseen • Nov 21, 2024
CRM Database: What It Is and How It Can Transform Your Business with Alaaqat
Discover how a CRM database centralizes customer data, streamlines business processes, and boosts customer engagement. Learn about the key benefits and why Alaaqat's CRM solution is ideal for businesses looking to enhance customer relationships and improve productivity.
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