Our Features
Discover the features that will raise your business to a new level.
Comprehensive Database about your client
Store and manage access to customer data, including contacts, deals, and support tickets.
Omnichannel Communication
Enjoy organized communication within a single platform. You can integrate all your communication channels, including Facebook, Instagram, and WhatsApp, into one platform, providing a unified interface for interacting with customers across various channels.
Enhanced Customer Experience
Deliver exceptional customer service with pre-prepared responses, WhatsApp templates, custom messaging templates for Facebook and Instagram, and smart automated responses
Customization and Flexibility
Adapt Alaaqat to your specific business needs with dynamic properties, saved displays, and advanced filtering for contacts, deals, and tickets.
Multilingual and Multicultural
Communicate effectively with a global audience by supporting both Arabic and English languages, including right-to-left text writing. Respond to diverse cultural practices by supporting both the Islamic and Gregorian calendars.
Team Collaboration
Enhance teamwork and accountability through team management, assigning contacts/deals/tickets to individuals or teams, and precise permission control.
Integration Capabilities
Extend Alaaqat's functionality by connecting with other applications through APIs and webhooks.
Advanced Automation
Automate repetitive tasks through advanced workflow automation, allowing your team to focus solely on high-impact activities.