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Alaaqat is a CRM system designed to optimize business operations and enhance customer engagement.



Discover Our Powerful Features That Make Your Work Easier

Comprehensive Database
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WhatsApp for Business
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Omnichannel Communication
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Advanced Automation
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Customization and Flexibility
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Team Collaboration
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What is Alaaqat?
Alaaqat is a robust Customer Relationship Management (CRM) platform designed to streamline business operations and enhance customer engagement. With a focus on efficiency and productivity, Alaaqat offers a comprehensive suite of tools to manage contacts, deals, and support tickets and to unify communication channels and collect data from them.
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Build Your Customer Database
Stop juggling spreadsheets and disparate systems. With Alaaqat, all your customer interactions – contacts, deals, support tickets, communications, activities, and more – are centralized in one powerful platform. Gain valuable insights, streamline workflows, and boost productivity with a unified view of your entire customer journey.
Learn MoreAll Your Messages. One Place.
Manage WhatsApp, Facebook Messenger, and Instagram Direct messages from a single dashboard, eliminating the hassle of switching between apps. Gain a holistic view of every customer interaction, improve response times, and deliver a consistent, personalized experience across all your social channels. Alaaqat's omnichannel solution empowers you to build stronger customer relationships and drive business growth, all from one convenient location.
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Built-in Automation
Create automated responses, modify contact, deal, and ticket properties, and trigger specific actions based on predefined events.
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1
Select Event
Select the event that will initiate the automated process -
2
Add Conditions
Optionally add a set of conditions for more precise control -
3
Select Actions
Select the actions to be triggered based on the workflow.
Professional Service, Lasting Relationships
Impress your customers with professional communication using Alaaqat's customizable message templates.

Powerful Features For Every Business
Choose a plan that’s right for you
Pay Monthly
Pay Yearly

Save 20%
Free Plan
A plan available to everyone so you can enter the market at no cost.
$0 / Month No credit card required
Get Started NowOne User
Unlimited contacts
One Channel Foreach Type
3 Canned Responses
Whatsapp Broadcast
API
Webhooks
Starter Plan
Essential features and functionalities at a relatively low cost, affordable for startups
$ / Month
Get Started Now5 Users
Unlimited contacts
3 Channels Foreach Type
10 Canned Responses
Whatsapp Broadcast
API
Webhooks
Business Plan
the ideal solution which offers a top-notch comprehensive range of features and benefits for businesses value their customers
$ / Month
Get Started Now15 Users
Unlimited contacts
10 Channels Foreach Type
Unlimited Canned Responses
Whatsapp Broadcast
API
Webhooks
Enterprise Plan
Highest-level offering and are designed specifically to help large organizations scale with confidence
Contact UsLatest Articles
Learn how to optimize your sales processes, enhance customer satisfaction, and drive business growth, with our curated collection of articles.

Mymonah Khasawneh • Feb 21, 2025
Why do you need CRM in Travel and Tourism industry?
Discover why CRM is essential for the travel and tourism industry. Learn how it helps businesses manage customer relationships, improve retention, personalize services, and scale operations efficiently for sustained growth. Also, learn about How Alaaqat Transformed a Travel Agent’s Business in Jordan.
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Mymonah Khasawneh • Jan 21, 2025
What is SaaS (software as a service)?
Discover the definition of SaaS (software as a service), and why SaaS is a good choice for individuals and companies. The SaaS model offers solutions in many different fields and it will continue to develop and grow due to the advanced technologies shaping the world today.
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