Everything you need in Alaaqat
Customers, products, and team
Everything you need to manage your business in
Alaaqat is a Customer Relationship Management (CRM) system integrated with communication channels (WhatsApp, Facebook, Instagram, and others) and an advanced sales system.
Discover Our Powerful Features That Make Your Work Easier
Comprehensive Database
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WhatsApp Business Solution Provider
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Omnichannel Communication
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Advanced Automation
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Customization and Flexibility
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Team Collaboration
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What is Alaaqat?
Alaaqat is a Customer Relationship Management (CRM) system integrated with communication channels (WhatsApp, Facebook, Instagram, and others) and an advanced sales system. Alaaqat offers a comprehensive set of tools for managing contacts, sales, support tickets, invoices, and unifying multiple communication channels and collecting data from them, with a focus on efficiency and productivity.
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Build Your Customer Database
Stop juggling spreadsheets and disparate systems. With Alaaqat, all your customer interactions – contacts, deals, support tickets, communications, activities, and more – are centralized in one powerful platform. Gain valuable insights, streamline workflows, and boost productivity with a unified view of your entire customer journey.
Learn MoreAll Your Messages. One Place.
Manage WhatsApp, Facebook Messenger, and Instagram Direct messages from a single dashboard, eliminating the hassle of switching between apps. Gain a holistic view of every customer interaction, improve response times, and deliver a consistent, personalized experience across all your social channels. Alaaqat's omnichannel solution empowers you to build stronger customer relationships and drive business growth, all from one convenient location.
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Built-in Automation
Create automated responses, modify contact, deal, and ticket properties, and trigger specific actions based on predefined events.
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1
Select Event
Select the event that will initiate the automated process. -
2
Add Conditions
Optionally, add a set of conditions for more precise control. -
3
Select Actions
Select the actions to be triggered based on the workflow.
Trusted Partner
Official and Certified Meta Partner
We at Alaaqat are proud to be an official and certified Meta partner. This certification is proof of our proven expertise and our ability to provide WhatsApp solutions according to the highest quality and security standards set by Meta.
Choose the official partner you can trust for your business growth.
Powerful Features For Every Business
Choose a plan that’s right for you.
Pay Monthly
Pay Yearly
Save 20%
Free Plan
A plan available to everyone so you can enter the market at no cost.
$0 Per Month No credit card required
Get Started NowOne User
Unlimited Contacts
One Channel per Type
3 Canned Responses
WhatsApp Broadcast
API
Webhooks
Starter Plan
Essential features and functionalities at a relatively low cost, affordable for startups.
$ Per Month
Get Started Now5 Users
Unlimited Contacts
3 Channels per Type
10 Canned Responses
WhatsApp Broadcast
API
Webhooks
Business Plan
The ideal solution which offers a top-notch comprehensive range of features and benefits for businesses that value their customers.
$ Per Month
Get Started Now-
10 Users (Additional Users at 10$/Month)
Unlimited Contacts
5 Channels per Type
Unlimited Canned Responses
WhatsApp Broadcast
API
Webhooks
Enterprise Plan
Highest-level offering, designed specifically to help large organizations scale with confidence.
Contact UsLatest Articles
Learn how to optimize your sales processes, enhance customer satisfaction, and drive business growth with our curated collection of articles.
Mymonah Khasawneh • Sep 25, 2025
The Role of CRM System in Insurance Companies
Learn how CRM systems help insurance companies in Jordan and the Arab world enhance customer service, improve operational efficiency, and stay competitive in a rapidly evolving market.
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Mymonah Khasawneh • Jun 26, 2025
Top Reasons for WhatsApp Business Bans & How to Avoid Them
This article explains the common reasons why a WhatsApp Business account might get banned or disabled, based on WhatsApp’s official rules. It also points out mistakes that many users make without realizing and shares simple tips to help businesses avoid problems and keep things running smoothly.
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Mymonah Khasawneh • Jun 13, 2025
Comparison Between Alaaqat and Odoo: Which Is Best for Your Business?
Discover the key differences between Alaaqat and Odoo, and find out which option better meets your business needs in customer relationship management. In this comprehensive comparison, we highlight the main features and functionalities of each system, analyzing their strengths and weaknesses to help you make the best decision for your business growth.
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