Understand Your Customers
Customer Database
With
Understand your customers, build loyalty, and keep track of every interaction with our powerful customer database. Manage customer cases professionally and never lose a sale again!
All your data in one place
Stop juggling spreadsheets and disparate systems. With Alaaqat, all your customer interactions – contacts, deals, support tickets, communications, activities, and more – are centralized in one powerful platform. Gain valuable insights, streamline workflows, and boost productivity with a unified view of your entire customer journey.
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Define Your Data, Your Way
Tired of generic fields that don't capture the unique nuances of your business? With our powerful custom properties, you can:
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1
Create unique fields
Design fields that perfectly mirror your specific workflows and data needs. -
2
Set custom data types
Easily define fields for text, numbers, dates, and more to ensure accurate and consistent data entry. -
3
Gain complete control
Tailor your system to your exact requirements and unlock deeper insights into your business.
Easy Data Migration
Switching CRMs? No problem. Easily migrate your existing data from spreadsheets into Alaaqat with our intuitive import functionality. And because your data belongs to you, you have complete control. Export your data anytime, ensuring you always have access to your valuable information.
Powerful Filtration, Precise Insights
Discover valuable insights from your customer data with Alaaqat's powerful advanced filtration system. Effortlessly segment your data, pinpoint key trends, and gain a deeper understanding of your customers.
Personalized Views
For Every Need
Navigate your data effortlessly with customizable views. Create and save unique views for different use cases. Gain instant access to the information you need, when you need it, and never lose sight of the big picture.
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Filter Your Data
Use our advanced filtering tools to select the specific information you want to see. -
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Select Columns
Choose which columns to display in your view for a focused perspective. -
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Save Your View
Name and save your custom view for easy access whenever you need it.


Extend Your Reach
With API & Webhook
Integrate Alaaqat with your existing tools and platforms. Leverage our powerful API & Webhook to capture leads from any source, automate workflows, and seamlessly exchange data with other applications.
Learn MoreDiscover Our Powerful Features That Make Your Work Easier

Comprehensive Database
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WhatsApp for Business
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Omnichannel Communication
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Advanced Automation
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Customization and Flexibility
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Team Collaboration
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Latest Articles
Learn how to optimize your sales processes, enhance customer satisfaction, and drive business growth, with our curated collection of articles.

Mymonah Khasawneh • Jun 26, 2025
Top Reasons for WhatsApp Business Bans & How to Avoid Them
This article explains the common reasons why a WhatsApp Business account might get banned or disabled, based on WhatsApp’s official rules. It also points out mistakes that many users make without realizing and shares simple tips to help businesses avoid problems and keep things running smoothly.
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Mymonah Khasawneh • Jun 13, 2025
Comparison Between Alaaqat and Odoo: Which Is Best for Your Business?
Discover the key differences between Alaaqat and Odoo, and find out which option better meets your business needs in customer relationship management. In this comprehensive comparison, we highlight the main features and functionalities of each system, analyzing their strengths and weaknesses to help you make the best decision for your business growth.
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Mymonah Khasawneh • Apr 28, 2025
How to Use CRM Data to Predict Customer Behavior?
In this article, learn how businesses benefit from CRM data to gain a deeper understanding of customer behaviour. This includes analysing types of data such as personal information, customer interactions, purchasing patterns, and interaction history. Explore how this data can be used to personalize offers, improve customer engagement, and enhance loyalty.
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