Understand Your Customers
Customer Database
With
Understand your customers, build loyalty, and keep track of every interaction with our powerful customer database. Manage customer cases professionally and never lose a sale again!
All your data in one place
Stop juggling spreadsheets and disparate systems. With Alaaqat, all your customer interactions – contacts, deals, support tickets, communications, activities, and more – are centralized in one powerful platform. Gain valuable insights, streamline workflows, and boost productivity with a unified view of your entire customer journey.
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Define Your Data, Your Way
Tired of generic fields that don't capture the unique nuances of your business? With our powerful custom properties, you can:
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Create unique fields
Design fields that perfectly mirror your specific workflows and data needs. -
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Set custom data types
Easily define fields for text, numbers, dates, and more to ensure accurate and consistent data entry. -
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Gain complete control
Tailor your system to your exact requirements and unlock deeper insights into your business.
Easy Data Migration
Switching CRMs? No problem. Easily migrate your existing data from spreadsheets into Alaaqat with our intuitive import functionality. And because your data belongs to you, you have complete control. Export your data anytime, ensuring you always have access to your valuable information.
Powerful Filtration, Precise Insights
Discover valuable insights from your customer data with Alaaqat's powerful advanced filtration system. Effortlessly segment your data, pinpoint key trends, and gain a deeper understanding of your customers.
Personalized Views
For Every Need
Navigate your data effortlessly with customizable views. Create and save unique views for different use cases. Gain instant access to the information you need, when you need it, and never lose sight of the big picture.
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Filter Your Data
Use our advanced filtering tools to select the specific information you want to see. -
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Select Columns
Choose which columns to display in your view for a focused perspective. -
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Save Your View
Name and save your custom view for easy access whenever you need it.
Extend Your Reach
With API & Webhook
Integrate Alaaqat with your existing tools and platforms. Leverage our powerful API & Webhook to capture leads from any source, automate workflows, and seamlessly exchange data with other applications.
Learn MoreDiscover Our Powerful Features That Make Your Work Easier
Comprehensive Database
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WhatsApp for Business
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Omnichannel Communication
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Advanced Automation
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Customization and Flexibility
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Team Collaboration
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Latest Articles
Learn how to optimize your sales processes, enhance customer satisfaction, and drive business growth, with our curated collection of articles.
Mymonah Khasawneh • Apr 17, 2025
CRM vs Spreadsheet: Here’s Why Your Business Needs a CRM
Many small businesses start out using spreadsheets to track customers—but as your business grows, spreadsheets can slow you down. That’s where a CRM for small business comes in. In this article, we’ll compare CRM vs spreadsheet, explore the pros and cons of each, and show you why making the switch could save you time, money, and headaches.
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Mymonah Khasawneh • Apr 3, 2025
Why Healthcare Providers Need a CRM System?
Discove how CRM systems help healthcare industries streamline patient management, improve engagement, and boost satisfaction. By centralizing patient data, they enhance communication and drive better care outcomes. Also, learn about How Alaaqat effiecntly Transformed a healthcare provider in Amman.
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Mymonah Khasawneh • Feb 21, 2025
Why do you need CRM in Travel and Tourism industry?
Discover why CRM is essential for the travel and tourism industry. Learn how it helps businesses manage customer relationships, improve retention, personalize services, and scale operations efficiently for sustained growth. Also, learn about How Alaaqat Transformed a Travel Agent’s Business in Jordan.
Read More